PRIVACY POLICY
Last Updated: April 16, 2026
1. INTRODUCTION
Welcome to Spookedly ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services (collectively, the "Service").
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. INFORMATION WE COLLECT
2.1 Information You Provide
- Account Information: Name, email address, username, password, date of birth, and profile picture.
- Payment Information: Billing address, payment card details (processed securely through third-party payment processors).
- Content: Reviews, comments, theories, fan creations, and other content you submit.
- Communications: Messages, feedback, and correspondence with our support team.
- Preferences: Reading preferences, notification settings, and accessibility options.
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers, browser type.
- Usage Data: Pages viewed, reading progress, time spent, features used, and interaction patterns.
- Location Data: General location based on IP address (precise location only with your consent).
- Log Data: IP address, access times, referring URLs, and crash reports.
2.3 Information from Third Parties
- Social Login: If you sign in using Google, GitHub, or other social accounts, we receive basic profile information.
- Analytics Partners: Aggregated usage statistics and demographic information.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our platform and content.
- Personalization: To customize your experience, recommend content, and remember your preferences.
- Communication: To send updates, newsletters, promotional materials, and respond to inquiries.
- Transactions: To process payments, manage subscriptions, and fulfill orders.
- Security: To detect, prevent, and address fraud, abuse, and security issues.
- Analytics: To understand usage patterns and improve our services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Community Features: To enable social features, discussions, and fan interactions.
6. DATA SECURITY
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly of any breach affecting your data.
7. YOUR RIGHTS & CHOICES
Depending on your location, you may have the following rights:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your personal data ("right to be forgotten").
Portability
Receive your data in a structured, machine-readable format.
Opt-Out
Unsubscribe from marketing communications at any time.
Restrict Processing
Limit how we use your data in certain circumstances.
To exercise these rights, please contact us at privacy@spookedly.com or visit your account settings.
8. CHILDREN'S PRIVACY
Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13 and 18, we recommend parental supervision when using our Service. Parents can request access to, correction of, or deletion of their child's information.
For more details, please see our Children's Online Privacy Policy.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with all third-party processors
- Compliance with EU-US and Swiss-US Privacy Shield frameworks (where applicable)
10. DATA RETENTION
We retain your information for as long as necessary to:
- Provide our Service and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services through aggregated analytics
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification to registered users
- Displaying a prominent notice on our Service
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
123 Story Lane, Los Angeles, CA 90001
For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.